30 Day Return Policy
Defective Merchandise
Defective merchandise can be processed with
Cellular Solutions within the first 30 days of
purchase. Beyond the 30 days we ask that you
contact the manufacturer to implement the
warranty provided by the manufacturer. All
defective merchandise returns, or returns for
equipment that is not meeting customer
expectations within the first 30 days must
contact Cellular Solutions and go through a
trouble shooting process. All items returned
must accompany a RMA number and follow the
same guidelines as our standard returns (see
above). If you have any questions in regards to
our return policy please contact a Cellular
Solutions’ Customer Service Representative at
1-877-233-6673.
In the event you are not completely satisfied with your purchase, we offer a 30 day return policy on products returned in original manufacturers packaging, and in original condition. If you have any questions regarding our return policy please contact us at 877-233-6673.
|
Return period ends 30 days from date of purchase.
All returned products must be received with a returned
merchandise authorization (RMA) number noted on the shipping label.
Any item received without a RMA number will be refused. Please note the
RMA number on the exterior shipping label.
Products must be in original (new) condition with no signs of use, scratches,
gouges, etc. A minimum 10% restocking fee may apply.
Products must be in original product packaging, uncut, unmodified, and
unused. This includes writing on the product packaging.
Items are to be packed in original packaging, padded, and shipped inside a
separate shipping carton. DO NOT use the product packaging as the return
shipping container.
All miscellaneous materials such as manuals, warranty cards, accessories,
and cables must be included. The cost of missing items may be deducted
from your credited amount.
Returns must be shipped freight prepaid. Products received not meeting this
requirement will not be accepted.
Shipping charges are non-refundable. In the event a shipping error occurs
on our behalf, we will rectify the situation to get you the products in a
reasonable time frame.
All returns for refund take approximately 1-2 weeks to process after receipt.
2004-2008 Cellular Solutions Signal Enhancing Specialists, LLC
|