Frequenty Asked Questions
Are there any monthly fees to use XLINK?
There are no additional monthly fees to use XLINK, simply set it up and start to use it.
Your regular cell phone fees will still apply.
Can I access my voicemail from my regular telephone?
Yes, you can access your Voicemail by going offhook, then pressing the '1' then '#'
keys on a telephone that is connected to XLINK. This connects you to your Voicemail
service, similar to pressing and holding the '1' key on your cell phone. If this does not
work automatically, you can still access your Voicemail from any telephone in the
house. You just need to store your Voicemail number into XLINK. You can store one
Voicemail number for each cell phone that is paired to XLINK.
Can I choose which cell phone to use when making a call?
Yes, each cell phone has its own line number from 1 to 3. You can select the line you
want to dial out by pressing the line number and then the FLASH button on your
regular phone. Each blue button on the top of the XLINK is a cell phone line number.
The dots indicate which is line 1, line 2 or line 3. When you select a line and hear dial
tone, you can proceed with your call. If you hear a series of rapid tones, it means that
there is no cell phone currently connected to that line. Try another line that has a cell
phone paired and connected to it.
Can I use more than one cell phone with XLINK?
Yes, you can pair and connect up to 3 bluetooth enabled cellphones to a XLINK
dock. When any of the connected cell phones ring, all the phones in your house will
ring. When a cell phone is ringing, a blue light will flash to show you which line is
ringing. You can answer any of the lines from any extension set. An extension set is
any regular corded or cordless phone that is connected to the XLINK, either directly
or through the house wiring.
Can I use voice commands from my regular telephone?
Many cellphones have voice commands that are accessible from regular telephones
through the Intellitouch XLINK dock. Press ## to enable the voice commands. Usually
there will be a beep. After the beep you can say the voice command.
Do I need to get rid of my LandLine to use XLINK?
No, you can keep your landline and use the XLINK as line 2, or simply plug a multi
handset cordless phone into XLINK. XLINK uses your cellular phone service.
Is my landline necessary to use XLink?
No, you do not require a landline to use XLink. XLink uses your cellphone service.
Can I send and recieve a FAX?
No, the XLINK does not support sending or receiving faxes.
I have a satellite dish, can I use the XLINK to have my sat receivers "dial
out" automatically?
No, the XLINK does not support this.
How can I tell if my phone has Bluetooth?
Look on your cell phone box for the bluetooth symbol. You can also look in your
user guide or menu of your cell phone. It is usually found in the 'Settings' menu,
under 'Connections'.
If I am on a call with one cell phone, can I answer a call on another cell
phone?
Yes, you will hear a call waiting tone, and see the caller ID (If supported by
cellphone). Use the FLASH button to answer the second incoming call.
The Red light comes on when I set up XLINK?
This means you have plugged the XLINK device into an active land line. Unplug the
XLINK from all the active telephone jacks. You must use wires that are not used by
your local telephone company. The recommended way to use XLINK is to plug a
corded or cordless telephone directly into the XLINK and not use the house wiring at
all. A multi handset cordless phone system is ideal for use with XLINK. If you want to
use the house wiring, make sure that you disconnect any active landlines from the
wiring.
Which is the prime line if I pair more than one cell phone?
Line 1 is the prime line. If you have 3 cell phones connected, and go off hook on an
extension set, you will be using the cell phone that is paired with Line 1 (indicated by
the single dot on the top of the XLINK.) Each blue button on the top of the XLINK is a
cell phone line number. The dots indicate which is line 1, line 2 or line 3. If you do not
pair a cell phone to all 3 lines, XLINK will always use the lowest line number for prime
line. For example, if you only have a cell phone paired to line 3, then go off hook on
an extension set, line 3 will be the prime line. If you have a cell phone paired to line 2
and line 3 and go off hook on an extension set, line 2 will be the prime line. It is a
good idea to pair the cell phone you will use the most to line 1.
Are there any monthly fees to use XLINK?
There are no additional monthly fees to use XLINK, simply set it up and start to use it.
Your regular cell phone fees will still apply.
Can I access my voicemail from my regular telephone?
Yes, you can access your Voicemail by going offhook, then pressing the '1' then '#'
keys on a telephone that is connected to XLINK. This connects you to your Voicemail
service, similar to pressing and holding the '1' key on your cell phone. If this does not
work automatically, you can still access your Voicemail from any telephone in the
house. You just need to store your Voicemail number into XLINK. You can store one
Voicemail number for each cell phone that is paired to XLINK.
Can I choose which cell phone to use when making a call?
Yes, each cell phone has its own line number from 1 to 3. You can select the line you
want to dial out by pressing the line number and then the FLASH button on your
regular phone. Each blue button on the top of the XLINK is a cell phone line number.
The dots indicate which is line 1, line 2 or line 3. When you select a line and hear dial
tone, you can proceed with your call. If you hear a series of rapid tones, it means that
there is no cell phone currently connected to that line. Try another line that has a cell
phone paired and connected to it.
Can I use more than one cell phone with XLINK?
Yes, you can pair and connect up to 3 bluetooth enabled cellphones to a XLINK
dock. When any of the connected cell phones ring, all the phones in your house will
ring. When a cell phone is ringing, a blue light will flash to show you which line is
ringing. You can answer any of the lines from any extension set. An extension set is
any regular corded or cordless phone that is connected to the XLINK, either directly
or through the house wiring.
Can I use voice commands from my regular telephone?
Many cellphones have voice commands that are accessible from regular telephones
through the Intellitouch XLINK dock. Press ## to enable the voice commands. Usually
there will be a beep. After the beep you can say the voice command.
Do I need to get rid of my LandLine to use XLINK?
No, you can keep your landline and use the XLINK as line 2, or simply plug a multi
handset cordless phone into XLINK. XLINK uses your cellular phone service.
Is my landline necessary to use XLink?
No, you do not require a landline to use XLink. XLink uses your cellphone service.
Can I send and recieve a FAX?
No, the XLINK does not support sending or receiving faxes.
I have a satellite dish, can I use the XLINK to have my sat receivers "dial
out" automatically?
No, the XLINK does not support this.
How can I tell if my phone has Bluetooth?
Look on your cell phone box for the bluetooth symbol. You can also look in your
user guide or menu of your cell phone. It is usually found in the 'Settings' menu,
under 'Connections'.
If I am on a call with one cell phone, can I answer a call on another cell
phone?
Yes, you will hear a call waiting tone, and see the caller ID (If supported by
cellphone). Use the FLASH button to answer the second incoming call.
The Red light comes on when I set up XLINK?
This means you have plugged the XLINK device into an active land line. Unplug the
XLINK from all the active telephone jacks. You must use wires that are not used by
your local telephone company. The recommended way to use XLINK is to plug a
corded or cordless telephone directly into the XLINK and not use the house wiring at
all. A multi handset cordless phone system is ideal for use with XLINK. If you want to
use the house wiring, make sure that you disconnect any active landlines from the
wiring.
Which is the prime line if I pair more than one cell phone?
Line 1 is the prime line. If you have 3 cell phones connected, and go off hook on an
extension set, you will be using the cell phone that is paired with Line 1 (indicated by
the single dot on the top of the XLINK.) Each blue button on the top of the XLINK is a
cell phone line number. The dots indicate which is line 1, line 2 or line 3. If you do not
pair a cell phone to all 3 lines, XLINK will always use the lowest line number for prime
line. For example, if you only have a cell phone paired to line 3, then go off hook on
an extension set, line 3 will be the prime line. If you have a cell phone paired to line 2
and line 3 and go off hook on an extension set, line 2 will be the prime line. It is a
good idea to pair the cell phone you will use the most to line 1.
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